Frequently Asked Questions

CORSO is a small, independent online store based in Toronto, Canada. Payments go through Shopify's secure checkout (Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay and Shop Pay), so we never see or store your card details. Tracking details are emailed when your order ships, where available, and a real person answers every email at support@corso.world within 1–2 business days. If anything arrives that isn't as described, email us with your order number and photos and we'll make it right.

CORSO is an online store operating out of Toronto, Ontario, Canada, and we ship worldwide. We don't have a walk-in shop. For anything you need, email support@corso.world.

Buy any 2 eligible items and save $5 on each. Buy 3 or more and save $10 on each. Elite and Sprayground backpacks and EYBL compression shirts, t-shirts, hoodies and crewnecks all count together, so 1 backpack + 2 shirts gets $10 off all three. The discount applies automatically in your bag and at checkout. Rare colorways aren't included.

Orders are typically processed within 3 business days. Business days exclude weekends and applicable public holidays.

Most orders are estimated to arrive within 7–14 business days after shipment. This is an estimate, not a guarantee. Actual delivery time may vary depending on the destination, carrier, customs processing, weather, holidays, or other circumstances outside our control.

Yes. CORSO ships worldwide. International customers are responsible for applicable customs duties, import taxes, and similar destination charges imposed by their country.

Yes. Outside Canada, orders of US$100 or more ship free; below that, shipping is a flat US$15 per order. Within Canada, standard shipping is C$12 and is free on orders of C$75 or more, and express is C$20. Prices and checkout are in US dollars, so Canadian rates and the C$75 threshold are converted at the current exchange rate (any single backpack qualifies for free Canadian shipping). The exact charge is always displayed at checkout.

Where tracking information is available, it will be sent to you once your order has shipped. You can also check your order status through your account.

All sales are final. CORSO does not accept returns or exchanges for change of mind, personal preference, or similar discretionary reasons. A remedy may be available if you received an item materially not as described, if we sent the wrong item, or where required by applicable law. Contact support@corso.world with your order number and details.

Orders generally cannot be cancelled or modified once placed. If you need assistance, contact support@corso.world as soon as possible. This does not affect cancellation rights that cannot legally be excluded under applicable consumer protection law.

Contact support@corso.world with your order number and photos of the item received. If CORSO sent the wrong item, we will cover reasonable required return shipping costs and provide an appropriate remedy.