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Refund Policy

Last updated: October 15, 2026

This Refund & Return Policy applies to all orders placed at corso.world with CORSO (“CORSO”, “we”, “us”). Please read it before you buy. Customers in the European Union, the United Kingdom and certain other regions have additional statutory rights, which are set out in our Right of Withdrawal notice and are not limited by anything below.

Final Sale

Except where the law gives you a right to cancel or return, all sales are final. We do not accept returns, exchanges or refunds for:

  • Change of mind or personal preference
  • Ordering the wrong color or style
  • Minor differences in color or texture caused by screen settings
  • Items that have been used, worn or damaged after delivery

Some items in our range are rare, discontinued or limited in quantity. Where that is the case it is stated on the product page.

When We Will Make It Right

If any of the following applies, we will offer a refund, a replacement or another appropriate remedy at our discretion, subject to stock:

  • Your item arrived damaged or defective
  • You received the wrong item
  • Your item is materially different from its description
  • A refund or other remedy is required by applicable law

How to Make a Claim

Email support@corso.world within 14 days of delivery with:

  • Your order number
  • A clear description of the problem
  • Photos of the item and its packaging

We usually reply within one to two business days. Please do not send anything back until we have confirmed in writing that we need it returned and have given you return instructions. Items sent back without approval may not be accepted.

Returns

Approved returns must be unused, in their original condition and packaging, with all tags and accessories. If we sent the wrong item, or the item is damaged, defective or not as described, we will cover reasonable return shipping costs.

Refunds

Approved refunds are issued to your original payment method within 10 business days of us receiving and inspecting the returned item (or, where no return is needed, of approving your claim). Your bank or card issuer may take additional time to post the credit. Original shipping charges are refunded only where the law requires it or where the error was ours.

Exchanges

We do not offer direct exchanges. If you need a different item, please place a new order.

Order Cancellations

Orders cannot be cancelled or changed once they have been placed. If you notice a problem with your order, contact support@corso.world as soon as possible and we will help where we can. This does not affect any cancellation rights you have under applicable law.

Lost or Delayed Parcels

If your parcel has not arrived within a reasonable time, contact us and we will help investigate with the carrier. See our Shipping Policy for delivery times.

Customs and Duties

Import duties, taxes and brokerage fees charged by your country are your responsibility and are not refundable by us, except where required by law.

Nothing in this policy limits or excludes any consumer right or remedy that cannot legally be limited or excluded under applicable law, including under consumer protection laws of your country of residence.

Contact

CORSO, Toronto, Ontario, Canada
Email: support@corso.world